Accessibility 

Please find information for the accessibility of all our sites below. 

If you have any further queries regarding accessibility, please contact us directly on access@assemblyfestival.com 

We have tried to make the walkways of Edinburgh’s Christmas as even as possible with ramps to stalls where we can. However, please note that due to the temporary nature of the site, ramps may occasionally be steeper than 1:12. 

There is no ride-wide policy for the suitability of the rides for those with disabilities. This is due to variant conditions – e.g. unfavourable weather, the type of ride – and the nature of the disability, as some rides will require more support than others. The individual ride operator on the day will determine whether the ride is suitable for safety reasons and how they will grant admission.  
 

East Princes Street Gardens 

Location:

Accessible Entrances

• East Princes Street Gardens is fully accessible from both Princes Street and Waverley Bridge. Accessible entrances are available through the galleries and the Waverley Bridge entrance. Please make yourself known to a security member so we can help.
• During off-peak times, i.e. weekdays, all gates are open and level access is available from any entrance. At peak times, the gates may be closed, so please speak to a member of security of staff for accessible entrance.
• Please see the accessible entrances highlighted on the map. 

Accessible Toilets

• An accessible toilet is provided by Edinburgh City Council at the Mound Precinct - please contact a member of Edinburgh’s Christmas staff for the key. There is a Changing Places Toilet located in The Booking Office Pub on Waverley Bridge. 

Wheelchair Access

• Viewing pods in the Forth 1 Big Wheel are designed to accommodate manual wheelchairs.

Accessible Parking 

• Pay and display parking for East Princes Street Gardens is available on Frederick Street, George Street, Hanover Street and Waterloo Place. This is free for Blue Badge holders with no time limit. Full details and locations of street Blue Badge parking bays can be found on the City of Edinburgh Council website at www.edinburgh.gov.uk 

Sensory Backpacks

• Sensory Backpacks are available to pick up from the East Princes Street Gardens information point. The backpacks come in two sizes, one for adults and one for children. Each one contains a fidget toy, earplugs, a water bottle, a stress reliever, and ear defenders. These items are designed to help users relax and overcome stressful or intense situations. Look for the Sensory Backpack logo on the information points to collect and return the backpacks. 

Santa Land in West Princes Street Gardens 

Location:

Accessible Entrances

• Santa Land is fully accessible following the ramped path from Princes Street and via King Stables Road. 
• Please see the accessible entrances, highlighted on the map.  

Accessible Toilet

• Accessible toilets are available in Santa Land, next to the entrance to the ride area. There are also accessible toilets provide by Edinburgh Council which are at the top level behind the playground in West Princes Street Gardens. Please see the Changing Place map for additional accessible toilets.

Wheelchair Access

• Wheelchairs are welcome in the Christmas Tree Maze. For patrons with other accessibility requirements, we recommend making yourself known to a member of Edinburgh’s Christmas staff, who will be happy to assist you. 

Accessible Parking

• Pay and display parking for Santa Land is available on Frederick Street, George Street, Hanover Street and Kings Stable Road. This is free for Blue Badge holders with no time limit. Full details and locations of street Blue Badge parking bays can be found on the City of Edinburgh Council website at www.edinburgh.gov.uk 

George Street 

Location:

Accessible Entrance

• George Street is fully accessible from the pavement level. Please view the site map here.

Accessible Toilet 

• An accessible toilet is available next to Lidl on Ice at the west end of George Street opposite Charlotte Square - please contact a member of Edinburgh’s Christmas staff for the key. Please see the Changing Place map for additional accessible toilets.

Wheelchair Access

• We have tried to make the walkways of Edinburgh’s Christmas as even as possible with ramps to stalls where we can. However, please note that due to the temporary nature of the site, ramps may occasionally be steeper than 1:12. 
• Wheelchairs are welcome on the rink. Please speak to a member of staff to assist.

Ride Access

• There is no ride-wide policy for the suitability of the rides for those with disabilities. This is due to variant conditions – e.g. unfavourable weather, the type of ride – and the nature of the disability, as some rides will require more support than others. The individual ride operator on the day will determine whether the ride is suitable for safety reasons and how they will grant admission. 

Accessible Parking 

• Pay and display parking for George St is available on Frederick Street, George Street, Hanover Street and Charlotte Square. This is free for Blue Badge holders with no time limit. Full details and locations of street Blue Badge parking bays can be found on the City of Edinburgh Council website at www.edinburgh.gov.uk. 

Further Questions

• If you have any further queries regarding accessibility, please contact us directly on access@assemblyfestival.com  
• We would advise patrons with access requirements to allow extra time to get to the sites and speak to a staff member upon arrival, who will try to help you with any further requirements. 
• For more information on accessibility and to book tickets, please contact the box office on boxofficemanager@assemblyfestival.com